DoChatter


DoChatter live support software empowers you to track and chat with your guests as they browse your website in realtime. Advanced support for multiple operators means that you always know which operator answered a chat request and who else contributed to the discussion. Advanced support for multiple departments lets you split your website into sections and then assign operators to those sections based upon their unique skill sets with a built-in personnel roster. Access a wealth of information about your guests: including referrer, time on site, pages browsed and for how long, previous chat activity and time since last visit. Automatically invite your guests to chat based upon number of webpages browsed, total time spent on site, number of chats held in the past or autoinvite at random. Instant messenger-like chat updates in realtime, lets you switch between guests from a single interface and alerts you of new messages that you haven't yet read. Access full chat logs from your archive.

 

Author
jerrata

 

Script Language
PHP

 

 

 

 

 

Type
Commercial

 

 

 

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